Privacy Policy
Last Updated: 2026-07-16
1. Introduction
MDL Asia Sdn Bhd ("MDL Asia", "we", "us", or "our"), registration number 1517967A / 202301024044, protects personal data in accordance with Malaysia's Personal Data Protection Act 2010, Singapore's Personal Data Protection Act 2012, and the EU General Data Protection Regulation where applicable.
2. Data Controller
MDL Asia Sdn Bhd, Kuala Lumpur, Malaysia. Contact: [email protected].
3. Data We Collect
We may collect contact information, usage data such as IP address and browser type, device information, account and service activity, and information you provide voluntarily.
4. Purchase and Payment Data
For paid products, we receive limited order information from our payment provider, such as purchaser name or email, product, amount, currency, tax, transaction status, and provider reference. Paddle is our authorized reseller and merchant of record for supported checkout payments and processes payment credentials under its own privacy notice. MDL Asia does not receive or store your full card number or card security code.
5. Purpose of Processing
We process personal data to provide and improve services, fulfill purchases, respond to inquiries, secure our platforms, comply with legal obligations, and send marketing communications where you have consented.
6. Legal Basis
Where the GDPR applies, our legal bases include consent, performance of a contract, legitimate interests, and compliance with law.
7. Data Retention
We keep personal data only for as long as needed for the stated purpose, dispute handling, financial records, security, or legal requirements.
8. Your Rights
Depending on your jurisdiction, you may have rights of access, correction, deletion, restriction, portability, objection, and withdrawal of consent. Contact [email protected] to exercise a right.
9. International Transfers
Data may be processed outside your jurisdiction. Where required, we use appropriate safeguards for international transfers.
10. Security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
11. Contact Us
Privacy inquiries: [email protected].